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ZineLiveChat

Proactive Live Chat for Shopify Stores

An effective tool for eCommerce stores to convert more customers.

Use proactive chat to reduce shopping cart abandonment

Research shows that 67% of sales are lost due to cart abandonment.  The easiest way to reduce this is to adopt a proactive live chat approach on your Shopify website including via mobile chat.

Make it easier for website visitors to buy

Customers enjoy shopping online where they can easily compare multiple vendors and prices, but often have questions.  Quickly overcome those usually easy questions before they bail to a competitors site.

Add live chat to your paid ad campaign and landing pages

Increase the conversion rates and investments of your paid ad campaigns including Google Shopping and Smart Shopping with live chat. Our chat agent can help you increase conversions to sales, as well as provide on the spot incentives based upon a paid visitor’s actions and history.

What makes ZineLiveChat the best choice for Shopify store owners?

Most Shopify store owners do not need an overly complex, CHATBOT AI-driven solution that takes weeks to setup and usually hurts your brand.  Instead simply add live chat and answers to common questions to help off-load the workload burden but still stay in complete control.

How to use proactive live chat on your Shopify Website

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When a visitor comes to your site, Zelina will make a special-offer screen pop up and a chat box appears, asking whether they have any questions, thus adding a personal touch to their visit that may well be the deciding factor that prompts them to buy.

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With Zelina, store owners will be able to program answers for the chat based on questions their customers most often ask using Zelina‘s live-chat automation messaging application—a chatbot with multichannel capability. Answers to prepare may range from product characteristics and availability to delivery schedule.

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As for special requests and questions beyond the customary ones, visitors will be invited to leave contact information for a customer service person to get in touch with them during working hours.

How to launch Shopify Website Pop-ups

STEP 1

Add ZINation from Shopify App Store

Step 2

Setup your Zapplets, that our fun way to set the rules of when and where you want chat to appear

STEP 3

Start conversing with your clients and future customers right away

Customers reviews

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Adam Sendler
Designer
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Mila Kunis
Manager
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Mike Sendler
Support
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